Terms of service
Genesis Gloss Co. — Terms of Service
Effective Date: August 16, 2026
Last Updated: August 16, 2026
These Terms of Service ("Terms") govern your access to and use of the Genesis Gloss Co. website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms and the policies incorporated into them, including our Return & Refund Policy, Shipping Policy, Privacy Policy, and Legal Notice.
1. Business Information
Business Name: Genesis Gloss Co.
Email: GenesisGlossCo@gmail.com
Business Address: 5690 Berkley Road, Auburndale, Florida, 33823
2. Eligibility
You represent that you have the legal capacity to enter into these Terms or that you are using the website with the involvement and authorization of a parent or legal guardian where required.
3. Products and Product Information
Genesis Gloss Co. makes reasonable efforts to accurately describe and photograph its products.
Colors may appear differently depending on lighting, photography, display settings, device settings, and individual perception.
Small-batch products may have minor variations in appearance that do not necessarily indicate a defect.
We reserve the right to modify, discontinue, limit, or change products, product availability, descriptions, or pricing at any time, subject to applicable law.
4. Cosmetics and Product Use
Genesis Gloss Co. products are cosmetic products intended for their stated cosmetic purpose.
Customers are responsible for reviewing product ingredients before use.
Do not use a product if you know or suspect that you are sensitive or allergic to an ingredient.
If irritation or an adverse reaction occurs, discontinue use and seek appropriate medical attention.
Genesis Gloss Co. does not represent that its cosmetic products diagnose, treat, cure, or prevent any disease or medical condition.
5. Ingredient and Safety Information
Genesis Gloss Co. makes reasonable efforts to provide accurate ingredient information and required product labeling.
Customers should rely on the product's current labeling and packaging for the most current ingredient information.
If you have questions concerning an ingredient, contact Genesis Gloss Co. before using the product.
6. Orders
Submitting an order constitutes an offer to purchase the selected products.
Genesis Gloss Co. reserves the right to accept, decline, cancel, or limit orders where reasonably necessary, including for:
Suspected fraud.
Payment problems.
Inventory errors.
Pricing or listing errors.
Shipping restrictions.
Other circumstances permitted by law.
If we cancel an order after payment has been received, we will provide an appropriate refund as required by applicable law.
7. Prices and Taxes
Prices are displayed on the website and may change without notice.
Applicable taxes and shipping charges will be displayed during checkout when required.
If an obvious pricing error occurs, Genesis Gloss Co. reserves the right to correct the error and take reasonable action regarding affected orders, including cancellation and refund where appropriate.
8. Shipping
Shipping is governed by the Genesis Gloss Co. Shipping Policy.
Customers are responsible for providing accurate shipping information.
Estimated delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
9. Returns and Refunds
Returns and refunds are governed by the Genesis Gloss Co. Return & Refund Policy.
Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived or restricted.
10. Intellectual Property
Genesis Gloss Co. owns or has permission to use the original content displayed on its website, including branding, logos, product names, photographs, graphics, written content, designs, and other creative materials, unless otherwise stated.
You may not reproduce, distribute, modify, publicly display, sell, or commercially exploit Genesis Gloss Co. intellectual property without written authorization.
11. User-Submitted Content
If you voluntarily submit reviews, photographs, testimonials, comments, or other content to Genesis Gloss Co., you represent that you have the right to provide that content.
You retain ownership of content you own.
By submitting content for publication, you grant Genesis Gloss Co. a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute the submitted content for legitimate business and marketing purposes, subject to applicable law.
If Genesis Gloss Co. separately obtains your permission to use your name, image, likeness, or testimonial, that permission will govern the applicable use.
12. Prohibited Conduct
You may not:
Use the website for unlawful purposes.
Attempt unauthorized access to our systems or accounts.
Interfere with website security or functionality.
Use automated methods to improperly access or collect website information.
Submit fraudulent orders.
Misuse promotional offers.
Impersonate another person or business.
Upload malicious code or harmful material.
13. Third-Party Services
Our store may use Shopify, payment processors, shipping providers, analytics services, social-media platforms, and other third-party services.
Those services may have their own terms and privacy policies.
Genesis Gloss Co. is not responsible for the independent acts or omissions of third-party services to the extent permitted by law.
14. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and its content are provided without warranties beyond those that cannot legally be excluded.
Genesis Gloss Co. does not guarantee that the website will always be uninterrupted, error-free, secure, or available.
Nothing in these Terms excludes any warranty or consumer protection right that applicable law prohibits us from excluding.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Genesis Gloss Co. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or purchase or use of products.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Genesis Gloss Co. harmless from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or violation of another person's rights.
17. Governing Law
These Terms will be governed by applicable Florida law, without regard to conflict-of-law principles, except to the extent that applicable law in the consumer's jurisdiction provides otherwise.
Nothing in this provision is intended to deprive a consumer of mandatory protections provided by applicable law.
18. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to the maximum extent permitted by law.
19. Changes to These Terms
Genesis Gloss Co. may update these Terms from time to time.
The updated Terms will be posted with a revised effective date.
Changes will apply prospectively unless otherwise required by law.
20. Contact
Questions regarding these Terms may be directed to:
Genesis Gloss Co.
Email: GenesisGlossCo@gmail.com
Customers may also contact Genesis Gloss Co. through the messaging/inbox feature available through our Shopify store.
Our expected response time is 4–5 business days, although legally required response periods will control.
Business Address: 5690 Berkley Road, Auburndale, Florida, 33823